BOOKING AN APPOINTMENT:

*** A 50% Non-Refundable Retainer Fee and a signed Service Contract Agreement is required in order to book an appointment. The remaining balance will be due no later than 5 Business Days before your appointment date.***

REFUNDS:

*** No refunds are issued, unless the Makeup Artist has to cancel.

CANCELLING APPOINTMENTS:

*** A 24 Hour notice is required if you want to cancel your appointment, then you have 7 days from that appointment date to use your Retainer Fee to reschedule another one. If you don't reschedule another appointment in that timeframe, the Retainer is no longer valid. (Non-Refundable/Non-Transferable).***

LATE ARRIVAL:

***If you are more than 15 minutes late, your appointment will be cancelled. If I don't see any indication that you tried contacting me by Phone/Text/Email/Voicemail/Video Call)it counts as a NO CALL/NO SHOW & you will be banned as a Client from Chanel's Makeup Artistry.***